Category Archives: Newsletters

November 15, 2018 • Newsletter

Bullard Avenue Update

The Bullard Avenue Improvement Project remains on schedule to be substantially complete this month, weather permitting; full project completion will be achieved in early 2019.

Slurry seal work will move to the north and southbound left lanes; traffic is scheduled to be switched to the lanes adjacent to the protected bike lanes on Monday, November 19. Scheduled work hours for this week are Monday – Wednesday, 6 a.m. to 4 p.m.; crews will not be working on Thursday, November 22 and Friday, November 23 in observance of the Thanksgiving holiday.

  • Work will continue on the ADA ramps at the Bullard and Acoma intersection.
  • Roadway signage will be installed along the project corridor.
  • The speed limit in the construction area remains 25 mph, except in school zones where the speed limit is 15 mph. Please proceed with caution through the project area and remember to Drive Wise, Surprise!

For project-related questions, contact Suneel Garg at 623.222.6130.To learn more about the Bullard Ave project, visit

Events & Meetings

Veterans Day Celebrations

It was my honor to take part in several Veterans Day events throughout the city last week. Solona at the Park hosted a celebration honoring our veterans on Thursday, November 8. Canyon Ridge Elementary School also hosted their annual Veterans Day Commemoration Program on Friday, November 9, as did the community of Sun Village.

The city of Surprise hosted their annual Veterans Day Parade on Monday, November 12. We would like to thank all of you who attended and our parade entries for a great event honoring our nation’s heroes and an even bigger thank you to our veterans! The following were recognized as parade winners:

  • Best Veteran Service Organization Entry – Sons of the American Revolution
  • Best Military Entry – White Tank Mountain Marine Corps League Detachment 1246
  • Best Motorized Entry – Chance Shelter
  • Best Non-Motorized Entry – Painted Promise Ranch
  • Best Musical/Performance Entry – Shadow Ridge High School Marching Band
  • Best Youth Entry – Bling Tour
  • Best Classic Car Entry – Auburn Classic Kit Car

25th Year Work Anniversary

The City Clerk’s office hosted a 25 year anniversary celebration on Thursday, November 8 to acknowledge the time and commitment of Deputy City Clerk Linda Stevens. Congratulations, Linda and thank you for serving the residents of Surprise!

Friends of the Library Volunteer Appreciation Dinner

Surprise Friends of the Library hosted a volunteer appreciation dinner on Thursday, November 8 at Valley Vista High School. The nonprofit organization has been helping Surprise residents, and they have contributed more than $570,000 to the community since their inception. Currently, they have more than 90 volunteers. The volunteers collectively donate more than 800 hours a month to make the organization function successfully.

Pictured above are FOL Board Member Bev Autrey with 2018 Volunteer of the Year Janet Axelrod and volunteers who were recognized for five years of service.

Special thanks to the culinary students at Valley Vista High School who did a fantastic job catering the event and to Surprise Friends of the Library for your community support!

Sun City Grand Fall Festival

I appreciated the opportunity to attend the Sun City Grand Fall Festival on Saturday, November 10. The festival included quality arts and crafts, music, food and fun.

Farewell to City Manager Bob Wingenroth

City staff hosted a farewell open house at City Hall for outgoing City Manager Bob Wingenroth on Tuesday, November 13. Bob served as City Manager since June 2014 and prior as our Chief Financial Officer and Assistant City Manager for a year. Please join me in wishing Bob the best of luck and thanking him for his overwhelming support of City Council, city staff and the city as whole.

Ottawa University Student Housing Groundbreaking

Ottawa University hosted a groundbreaking for their new student housing buildilng on Wednesday, November 14. The construction of the dorms are already underway and scheduled for completion in November 2019. The $19.9 million facility will be four stories and include 312 beds. The building will consist of more than 73,000 square feet.

Ottawa Dooms 2018


Chance Shelter Meeting with Sun Village Residents

The city hosted a meeting at Sun Village with Chance Shelter representatives on Wednesday, November 14. Chance Shelter provided an overview of their conceptual proposed shelter. Residents asked several questions pertaining to the project and the location. After listening to the feedback from the residents, city staff will discuss the conversations that took place as well as alternative locations.Thank you to those who attended.

Mark Your Calendar

City Council Meeting

The Surprise City Council will meet on Tuesday, November 20 for our regularly scheduled Work Session and Council meeting, 4 p.m. and 6 p.m., respectively. City Council will vote to select a current City Councilmember to complete the remainder of Mayor Sharon Wolcott’s term at this meeting. The next election for the mayor’s seat would be the primary election in 2020 and the winning candidate would then begin a new four-year term on January 1, 2021. Mayor Wolcott’s last day in office is Friday, November 16.

City Hall Closed for Thanksgiving Holiday

Please note that City Hall will be closed on Thursday, November 22 and Friday, November 23 in observance of Thanksgiving. City of Surprise trash and recycling customers are reminded that trash and recycling collection normally scheduled for Thursday, November 22 will occur on Friday, November 23.

Surprise RideChoice public meeting Nov. 28

Valley Metro will be hosting a public meeting in Surprise on Nov. 28 to discuss its new, enhanced RideChoice transportation service.

Last month, Surprise RideChoice customers were given the option of remaining in the current RideChoice program through Nov. 30 or transitioning to the new program, which fully launches Dec. 1.

Anyone currently enrolled in Surprise RideChoice, or who wants to learn more about the transportation service, is invited to attend the public meeting, which will be held:

Wednesday, November 28
11:30 a.m. to 1:00 p.m.
Surprise Senior Center
15832 N Hollyhock Street
Surprise, AZ 85378

The redesigned RideChoice program offers more service and more transportation options, including:

  • Single phone number – Whether you are calling to request a trip, change or cancel a trip or check on a requested trip, you will call 602.716.2111. Representatives are available 24 hours per day, every day of the year, including holidays.
  • Expanded provider network – The network will include many of the current taxicab providers, as well as more wheelchair-accessible vehicles. The popular rideshare service Lyft will also be joining RideChoice. This means more vehicles and quicker service.
  • More trips – The monthly RideChoice limit increases from 16 to 20 RideChoice trips per month! AND for those of you who use RideChoice to get to work, school or medical appointments, the monthly limit increases from 40 to 50 trips per month.
  • Simplified fare structure – The RideChoice fare is not changing, but the rules are getting easier. It’s $3 for each trip up to eight-miles long. And if your trip is longer, it’s just $2 for each additional mile.
  • Cashless, cardless system – The RideChoice Fare Card is going away. Instead, you will simply provide a credit card, debit card or checking account routing number when you book your trip, and you are all set. There is no need to carry cash or a credit card when you travel.

View the program information online.

For questions about the RideChoice program, please contact Valley Metro at 602.716.2100.

17th Annual Surprise Party

Celebrate with the City of Surprise at the 17th annual Surprise Party on Nov. 30 and Dec. 1 at the Surprise Recreation Campus! This fun-filled event offers a variety of activities and entertainment experiences, and admission is free with a canned food or toy donation benefiting Sanderson Ford Operation Santa Claus. Here’s what you can expect:

Friday, November 30 (5 p.m. – 9 p.m.)
Will include a traditional tree lighting ceremony, a hot air balloon glow, Arizona Skyhawks Skydivers, great food, live musical performances from “The Chadwicks” and “SMASHED,” fireworks and ice skating. Plus, Santa’s Workshop offers a free opportunity for youth of all ages to visit with Santa and Mrs. Claus while enjoying arts and crafts, cookies, and fun! Friday’s event will be held at the Surprise Recreation Campus – Stadium Plaza, located at 15850 N. Bullard Avenue. Fireworks will begin approximately at 8:55 p.m.

Saturday, December 1 (11 a.m. – 5 p.m.)
Will include an arts and crafts festival, classic car show, interactive games, camel rides, a petting zoo, clowns, face painters, inflatables, gingerbread house contest, ice skating and much more! Throughout the day, enjoy a variety of entertainment, including performances by the City of Surprise dance programs. Concessions will be available for purchase. Saturday’s events will be held at the Surprise Recreation Campus – Mark Coronado Park, north of Surprise Stadium.

For additional event information, please contact the Surprise Community and Recreation Services Department at 623.222.2000 or visit

Did You Know?

My Surprise Community Engagement App Now Available

The city has launched a new way for residents to connect with city services and reminders, the My Surprise app! When you download My Surprise, you’ll join our community of vigilant residents who want to help Surprise be one of the cleanest, most well-maintained cities in Arizona.

My Surprise transforms your smart devices into tools that assist with reporting city-maintained service requests such as broken street lights, potholes on city streets, graffiti, flooded roadways and more! The app also provides users a way to connect with City Council members and receive refuse reminders, such as changes to the schedule due to holidays. Plus, My Surprise is easy to use! Reporting a concern is as simple as logging in, typing a brief description of the issue and pressing send; you can even upload video, audio and image files! My Surprise even allows you to pinpoint the exact location of your service request.

My Surprise was designed for a community who cares about the appearance and functionality of city-maintained spaces. Join us, and let’s build a beautiful, safe city we can all enjoy; download the app now and show your love for My Surprise! The My Surprise app is now available for download in the Apple Store and Google Play Store. Learn more about My Surprise at

My Surprise App


In Closing

I would like to wish you and your families a wonderful Thanksgiving holiday. In the spirit of Thanksgiving and with the sincerest gratitude, I have been proudly serving you for nine years, and I am grateful to each of you for the opportunity you’ve given me. Thank you! Please also note that due to the holiday, I will not be sending out a newsletter next week.